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‘She’s My Guardian Angel’: DoorDasher Saves Massachusetts Woman’s Life While Delivering Pizza


When a Massachusetts woman ordered a pizza on a routine Friday night, she had no idea that her courier driver’s quick thinking and kindness would change her life that night.

Caryn Hebert Sullivan called for a late dinner on Feb. 11, and DoorDash driver Sophia Furtado brought the order to an address in the small community of West Island Fairhaven, located on Buzzards Bay, about 20 miles southeast of Fall River.

“It was a normal night for me,” Furtado told CNN Thursday, “I was almost at the end of my shift.”

But when she got to the house around 10pm, she saw Sullivan lying on the ground outside, bleeding from her head. Sullivan, who had a previous arm injury and a bad knee, had been waiting outside for the birth.

When she turned, she told, giving her arm and knee out. She fell and hit her head on the way down.

“I just remember lying on my driveway thinking ‘This is pretty much over,'” Sullivan recalled. “I was lying there watching a lot of white clouds.”

Furtado has previous medical knowledge from his training as an emergency medical technician, but had not passed the test in the national register. She noticed that Sullivan’s blood clotted and estimated that she had been lying outside for about 15 to 20 minutes.

“Caryn did not respond and her eyes kept rolling to the back of her head,” Furtado said, “I felt like I would lose her.”

Sullivan’s husband Robert had slept inside the house but woke up to Furtado’s calls for help. She asked him to get some supplies when she called 911.

According to Officer Jillian Jodoin of the Fairhaven Police Department, Furtado spoke to the sender while providing assistance.

“At that moment, Sophia became part of our team to help Caryn.” Jodoin told CNN, “I asked her if it was possible for her to keep stabilizing Caryn’s neck to keep her spine safe, her response was, ‘I’m not going anywhere.” “

Shortly after, officers and doctors began arriving. Furtado stayed with her until Sullivan was transported to the hospital.

Sullivan said she was in the hospital for three weeks after the incident and suffered two severe cerebral haemorrhages. Robert and her daughter, Veronica, were by her side the entire time. At one point, she said the two waited until 6 p.m. 02.00 to hear if she would make it.

After his time in the hospital, Sullivan returned home in March. “I could not drive, I could not write, I could hardly walk,” she said. While she was considered to be fully recovered in late March, she is still working on some things after losing 60% of her hearing and she is now able to run short distances.

Despite the frightening experience, Sullivan and Furtado gained friendship during the trauma.

“I’m so grateful to her, she’s my guardian angel,” Sullivan said, “thank God she was there, if she was not there I would be dead.” They have both met each other’s families, and Sullivan even gave Furtado’s two children Easter presents.

Furtado was awarded $ 1,000 from DoorDash and a life-saving award from the Fairhaven Police Department.

Furtado was recognized at a ceremony Wednesday. DoorDash awarded her a $ 1,000 education scholarship.

“We are incredibly grateful to Mrs Furtado for stepping into a critical moment and are relieved that the customer has since recovered safely.” A DoorDash spokesman told CNN: “Ms Furtado’s care and quick response was nothing short of heroic and we are honored to have been able to show our appreciation for her tremendous efforts.”

Fairhaven police also presented her with a lifesaving award.

“Sophia got started, Robert warned, activating the emergency response system, implementing necessary materials, providing assistance and helping officers streamline information gathering. She saved a life.” The FPD told CNN in a written statement.

The recognition came as a surprise to Furtado.

“I did not expect it at all,” she said, “I would have done it for anyone.”

Furtado had previously been a DoorDash driver and picked up the job again in January. She said she hopes to use the money for more EMT school when her family becomes more financially stable. She and Sullivan added that they will continue to keep in touch and plan to meet again.

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