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LinkedIn reinstated an Air Force veteran’s post and apologized after wrongfully accusing her of violating the platform’s hate speech policy.
“Freedom has been secured with our blood, sweat, life and tears,” veteran Gretchen Smith told Fox News. “Every American has a duty to protect our freedoms.”
“I’m grateful LinkedIn reinstated our account,” she added. “Now we can resume focusing on veterans in crisis / distress.”
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Smith on Thursday shared his story on LinkedIn about rising from poverty to having four college degrees after serving in the Air Force. She wrote that she “is not responsible for your student debt.”
LinkedIn removed her post and restricted her account.
The post “goes against our policy of hate speech,” LinkedIn told Smith, according to a screenshot she shared.
Smith appealed, and LinkedIn reinstated the post.
“We have confirmed that your content does not violate our policies,” a LinkedIn representative told Smith in a message. “We’re sorry, your content is now back on LinkedIn.”
However, Smith’s account had been restricted because she used a personal page instead of a group page for her nonprofit organization, the Code of Vets, the LinkedIn representative said. The organization aims to use social media to help veterans in crisis or distress, according to its website.
“We recognize that there may be times when we do not get it right and we offer the opportunity to appeal a decision if you feel the content has been removed by mistake,” the representative said.
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A LinkedIn spokesman responded to Fox News with the same information 24 hours after being asked to comment.
“The profile name in this case does not follow our policies and we can restore her account as soon as she makes the adjustments to her profile,” spokesman Greg Snapper told Fox News.
Smith agreed to switch the page to a group account, and LinkedIn lifted the restriction.