The Ministry of Health and Social Protection won two awards at the level of the Gulf Cooperation Council countries in digital electronic transformation project and customer experience management, confirming the success of the ministry’s efforts and plans to implement its strategy, which focuses on promoting sustainable customer relationships by to provide upscale and rich experiences that enhance the performance of its service system. This happened during a ceremony hosted by the Gulf Customer Experience Awards 2022 in Dubai, where the leading institutions and companies in delivering distinguished experiences that enrich the customer experience were honored.In Information Technology Department, Customer Experience Leader Award. The Ministry’s winner of this award reflects its eagerness to deliver advanced solutions to its services that keep pace with the best practices adopted, and to upgrade its staff’s skills to meet customer needs and make them happy through renewed access plans and programs that improve access to the best services.
Ahmed Ali Al-Dashti, Assistant Deputy Secretary of the Support Services Sector, confirmed that the ministry’s achievement of this award represents a qualitative addition to the record of awards it has previously received and is an appreciation for our expertise in enriching customer experiences. and provide them with quality services, and we look forward to this award being an introduction to achieving other new achievements during this year.