![Dubai Chamber of Commerce: 77% settlement rate for mediation cases within 10 working days Dubai Chamber of Commerce: 77% settlement rate for mediation cases within 10 working days](https://i0.wp.com/www.albayan.ae/polopoly_fs/1.4910404.1722024811!/image/image.jpg_gen/derivatives/original_640/image.jpg?w=1200&resize=1200,0&ssl=1)
Dubai Chamber of Commerce revealed; One of the three chambers operating under the umbrella of Dubai Chambers, it settled 77% of the total mediation cases it received during the first half of this year, compared to 62% of mediation cases during the same period of 2023, indicating that the cases were settled within a maximum of 10 working days, reflecting the efficiency and speed of the mediation service provided by the Chamber.
During the first half of this year, the Chamber received 79 mediation files, with a total value of 6.5 million dirhams, while the value of the mediation files that the Chamber managed to settle during the first half of the year amounts to 3.5 million dirhams. The sectors and areas of mediation issues that the Chamber received during the first half of the year varied to include building and construction, logistics services, shipping services, food, services and the health sector.
Khaled Al Jarwan, Vice President of Operations and Vice President of Digital and Business Services, said: “The growing demand for the mediation service provided by the Chamber reflects the maturity of the Dubai business community and their awareness of the importance of amicably resolving commercial disputes in order to preserve their business relationships. We aim to protect the emirate’s business interests through the mediation service, which is considered one of the core services that reinforce the Chamber’s commitment to supporting the competitiveness of the business environment in Dubai.”
He added: “The Chamber has enough experience to help all segments of the business world resolve their commercial disputes amicably through the mediation service. It applies the concept of digital mediation that reduces the time and efforts of all parties in conflict, and is in line with Dubai’s vision of digital transformation and reaching customers wherever they are to provide them with services efficiently.
Mediation offers many important advantages, including flexibility, speed, efficiency and confidentiality, in addition to saving time, effort and money. Mediation also helps to maintain business relationships between the disputing parties and ensures easy and complete control over the course of the mediation process from start to finish.
The mediation process is conducted through a third party called a mediator who has extensive experience in resolving commercial disputes amicably. The mediator is a representative of the Dubai Chamber and is characterized by his impartiality and independence. or impose decisions, as he is keen to help the disputing parties identify the issues and subjects in dispute.