Apple opened its Self Service Repair online store on Wednesday as the “right to repair” movement has put pressure on U.S. regulators to give consumers more control over their products.
The new app, announced in November, will offer more than 200 parts and tools customers can use to repair the iPhone 12, iPhone 13 and third-generation iPhone SE. According to Apple, customers will be able to repair features such as screen, battery and camera with the new tools. The parts cost the same as and are identical to those that Apple’s authorized repair providers have access to.
The program will also include manuals, parts, and tools to repair certain Macs later this year, Apple said.
It will launch first in the US, but will expand to other countries, starting in Europe, later this year.
Customers can rent tools for a week for $ 49 with free shipping if they prefer not to buy them directly. In some cases, customers may also receive credit for returning a replaced part for recycling.
Despite the fact that Apple has opened the program, Apple said in its blog post that visiting a certified technician with genuine Apple parts is still the “safest and most reliable way to get a repair” for “the vast majority of customers who do not has experience in repairing electronic devices. “
Proponents of the right to repair have argued that manufacturers like Apple should provide wider access to repair parts and manuals so that customers are not locked into a select set of authorized repair shops. Apple has previously warned of safety or performance issues that may arise from third-party parts or unauthorized repairs.
Federal regulators, led by the Biden administration, are now assessing the right to repair and whether there should be new rules to protect customers. In a decree, the president instructed the Federal Trade Commission to consider rules to prevent “unfair anti-competitive restrictions on third-party repair or self-repair of goods.” In July, the agency voted unanimously to increase enforcement of repair restrictions.
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SE: Apple’s new repair policy is a good move for the “right to repair” – but it’s a small one